Policies and FAQ


When will I receive my order?

It takes 2-7 business days for order to be fulfilled. After the fulfillment, the order is then shipped.

What is the shipping time?

The average shipping time is 4 business days depending on delivery location. 

Where is the order shipped from?

We work with an on-demand order fulfillment company. 


What is your return policy?

We don't offer returns or exchanges. Please email us at muralcityapp@gmail.com if something is wrong with your order.

Do you offer refunds?

Refunds are only offered if something is wrong with your order, like wrong or damage items. Please contact us at muralcityapp@gmail.com if you have a wrong or damage item.

Do you offer exchanges?

We do not offer exchanges. All sales are final.